TITANPush Blog

Customers: Your Entire Buyer Base in One Place

Written by TITANPush | September 2026

You already have the data on your buyers. The problem is it's scattered across your store, your marketing tools, and one-off conversations. Customers pulls it all into one place and lets you go from data to action without leaving TITANPush.

Quick answer

Customers is TITANPush's new module that centralizes your entire buyer base in a single view. Search, filter, group, and act โ€” including WhatsApp campaigns โ€” without leaving the platform or manually cross-referencing spreadsheets.

What is Customers and what is it for?

At TITANPush we work across three pillars: activation, conversion, and retention. Customers is the piece that was missing to close that last stretch: a central view with the full detail of your buyer base, built to browse, filter, and act on the spot, without manual work.

How do I find and filter specific customers?

Search by name, phone, or email, and sort the list by number of purchases or last purchase date depending on what you're working on.

Filter
Abandoned cart

Isolate the buyers who stalled halfway through and recover those sales.

Filter
Purchases within a period

Separate your best buyers from the ones who haven't come back in a while.

Context
Per-customer notes

Jot down a preference, a special order, or a pending follow-up, and keep it on hand for the whole team.

Action
WhatsApp from the list

Open each customer's detail or message them directly to start a conversation.

Data
Export in one click

Take the list and work with it wherever's most convenient.

How do I message a whole segment without adding contacts one by one?

This is where Customers stops being a list and becomes an action tool. Build customer groups with the filters you already use and act on all of them at once with WhatsApp campaigns: define the segment, write the message, and reach everyone who shares that behavior, from the same screen.

1
Filter

Pick the criteria: abandoned cart, purchase frequency, or whatever you need.

2
Group

Build the customer group that shares that behavior.

3
Act

Send the WhatsApp campaign to the group, without switching screens.

How does Customers connect to the rest of TITANPush?

Customers isn't a standalone island: it runs on Conversations (our multi-agent WhatsApp chat) for one-to-one communication, and on the behavior data you already have in the platform to build filters. It's the layer that connects what you know about each buyer with concrete action on that buyer or that group.

The real gain starts when you stop working customer by customer.

Frequently asked questions

Does Customers replace Conversations?

No. Conversations is your multi-agent WhatsApp chat for one-to-one support; Customers is the view that organizes your base and lets you segment and act on groups, including sending WhatsApp campaigns.

Do I need code to build a segment?

No. Filters and group creation are part of the dashboard โ€” no code or technical setup required.

Can I export my customer list?

Yes, you can export the list in one click to work with it wherever's most convenient.

Is it useful if my store is small?

Yes. The smaller the base, the more it pays to have each buyer's context on hand: per-customer notes and the abandoned-cart filter work the same with a hundred customers as with ten thousand.

Is it available on my account already?

Customers is already live in your TITANPush dashboard. If you're not on TITANPush yet, reach out and we'll show it running on your store.

Try it today

Log into your dashboard, filter your first segment, and send a WhatsApp campaign straight from the list.

Go to my TITANPush dashboard

By the TITANPush team ยท Updated: [add publish date]